Microsoft Drops M365 Copilot Price for SMBs and Adds Free Copilot Chat

Microsoft is making AI-powered productivity more accessible for small and medium-sized businesses. Starting 1 December 2025, Microsoft 365 Copilot Business will be available at a lower price point and with new integrated features designed to help SMBs scale their AI strategies.

What’s Changing?

• New Price for Copilot Business: The monthly cost drops to $21 per user (previously $30), for organisations with up to 300 users.This includes full access to Copilot features across Microsoft 365 apps like Word, Excel, Outlook, Teams, and OneNote.

• Free Copilot Chat Upgrade: Copilot Chat is now included at no extra cost for Microsoft 365 customers.Users can interact with AI directly inside apps to draft documents, summarise emails, analyse spreadsheets, and more, without switching tools.

  
  

Why This Matters for SMBs

AI isn’t just for large enterprises. Copilot helps SMBs compete, grow, and innovate by delivering:

• Cost-Effective AI Adoption: Lower pricing removes barriers for smaller organisations to access enterprise-grade AI tools.

• Time Savings: Automate repetitive tasks like drafting emails, creating reports, and summarising meetings freeing staff for higher-value work.

• Improved Collaboration: Generate meeting notes, action items, and insights across Teams and Outlook to keep everyone aligned.

• Better Decision-Making: Use Copilot in Excel for quick data analysis and forecasting without needing advanced technical skills.

• Enhanced Customer Service: Respond faster and more accurately with AI-assisted content creation and email drafting.

• Scalable Growth: Equip teams with tools that support efficiency and innovation without increasing headcount.

• Security and Compliance: Integrated with Microsoft 365’s security framework, ensuring data protection while leveraging AI.

  
  

How DSM Systems Can Help

As a trusted IT support provider, DSM Systems ensures SMBs get the most out of Microsoft 365 Copilot by:

• Expert Deployment: Seamless setup and integration of Copilot across your Microsoft 365 environment.

• Training & Adoption: Tailored sessions to help your team understand and maximise AI features.

• Ongoing Support: Proactive monitoring, troubleshooting, and updates to keep your systems running smoothly.

• Strategic Guidance: Advice on licensing, bundles, and promotions to optimise costs and ROI.

• Security Assurance: Implementing best practices for compliance and data protection while using AI tools.

  
  

Partnering with DSM Systems means you don’t just adopt Copilot you unlock its full potential for productivity and growth.

Limited-Time Promotions (1 Dec 2025 – 31 Mar 2026)

• Standalone Copilot Business: 15% off (1–300 licences)

• Business Standard + Copilot Business: 35% off

• Business Premium + Copilot Business: 25% off

• Microsoft Purview add-on for Business Premium: 50% off

Ready to empower your SMB clients with AI? Contact DSM Systems today and take advantage of these offers before 31 March 2026!